FAQ
Common questions about Snack Signal — how summoning works, what vendors share, where it's available, and how your location is handled.
For residents
Is Snack Signal really free?
Yes — Snack Signal is free for residents. No subscriptions, no fees.
What does "raising the Snack Signal" mean?
It's how you summon a truck. You drop a request pin at your home, and vendors see your raised hand on their live map with your distance and ETA. When a truck accepts, you watch it approach in real time.
Do I need the app to use Snack Signal?
Yes. Create a free account at app.snacksignal.com — it runs in your browser today, with mobile apps on the way.
Will I get spammed with notifications?
No. Alerts are per-vendor — you choose exactly which trucks can notify you when they're nearby, and you can turn any of them off at any time.
For vendors
What does "going live" share about me?
Only your truck's location, and only while you're live. Broadcasting starts when you begin a shift and stops the moment you end it. Off shift, nothing is shared.
How do I know where the demand is?
Your queue shows every raised signal within your service radius, sorted by distance and ETA. You drive to people who are already waiting instead of cruising empty blocks.
Is it only for ice cream trucks?
No — ice cream trucks came first, but Snack Signal works for any mobile food vendor. Tacos, coffee, donuts, pizza — if you roll, you can go live.
What does it cost for vendors?
During the pilot, we're working directly with early vendors — get in touch or sign up and we'll take it from there.
General
Where is Snack Signal available?
We're in a neighborhood pilot phase and expanding. The app works anywhere a vendor goes live — sign up and follow your local trucks to bring it to your street.
How is my location handled?
Residents share location only in the foreground — when raising a signal or setting a home pin. Vendors broadcast only while live on a shift. We don't sell personal information. Full details in our privacy policy.